LogMe App Privacy Policy

Addendum for version 1.2.1 effective 30 October 2026

Contents

• 1. Important information and who we are
• 2. The types of personal data we collect about you
• 3. How is your personal data collected?
• 4. How we use your personal data
• 5. Disclosures of your personal data
• 7. Data security
• 8. Data retention
• 9. Your legal rights
• 10. Contact details
• 11. Complaints
• 13. Third-party links
• 12. Data stored on your device (addendum)
• 13. Device identifier and handover code (addendum)
• 14. Files You create and share (addendum)
• 15. Support requests, unlock files and promotions (addendum)
• 16. App Store and Google Play ratings (addendum)
• 17. Test versions (addendum)

Introduction

PRIVACY POLICY

This privacy policy sets out how LogMe uses and protects your personal data. This privacy policy is provided in a layered format so you can click through to the specific areas set out below.

• 1. IMPORTANT INFORMATION AND WHO WE ARE (paragraph 1)
• 2. TYPES OF PERSONAL DATA WE COLLECT ABOUT YOU (paragraph 2)
• 3. HOW IS YOUR PERSONAL DATA COLLECTED? (paragraph 3)
• 4. HOW WE USE YOUR PERSONAL DATA (paragraph 4)
• 5. DISCLOSURES OF YOUR PERSONAL DATA (paragraph 5)
• 7. DATA SECURITY (paragraph 7)
• 8. DATA RETENTION (paragraph 8)
• 9. YOUR LEGAL RIGHTS (paragraph 9)
• 10. CONTACT DETAILS (paragraph 10)
• 12. CHANGES TO THE PRIVACY POLICY AND YOUR DUTY TO INFORM US OF CHANGES (paragraph 12)
• 13. THIRD PARTY LINKS (paragraph 13)

1. Important information and who we are

Privacy policy

This privacy policy gives you information about how LogMe collects and uses your personal data through your use of this application, including any data you may provide when you purchase a service.

This application is not intended for children and we do not knowingly collect data relating to children.

2. The types of personal data we collect about you

Personal data means any information about an individual from which that person can be identified.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data includes first name, last name, date of birth, and gender.
• Contact Data includes billing address, email address and telephone numbers.
• Financial Data includes bank account and payment card details.
• Transaction Data includes details about payments to and from you and other details of services you have purchased from us.
• Usage Data includes information about how you interact with and use our products.
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share aggregated data such as statistical or demographic data which is not personal data as it does not directly or indirectly reveal your identity.

3. How is your personal data collected?

We use different methods to collect data from and about you including through:

• Your interactions with us. You may give us your personal data by filling in online forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
• apply for our services;
• request marketing to be sent to you;
• enter a competition, promotion or survey; or
• give us feedback or contact us.

4. How we use your personal data

Legal basis

The law requires us to have a legal basis for collecting and using your personal data. We rely on one or more of the following legal bases:

• Performance of a contract with you: Where we need to perform the contract we are about to enter into or have entered into with you.
• Legitimate interests: We may use your personal data where it is necessary to conduct our business and pursue our legitimate interests, for example to prevent fraud and enable us to give you the best and most secure customer experience. We make sure we consider and balance any potential impact on you and your rights (both positive and negative) before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
• Legal obligation: We may use your personal data where it is necessary for compliance with a legal obligation that we are subject to. We will identify the relevant legal obligation when we rely on this legal basis.

Direct marketing

During the process on our application when your personal data is collected, you will be asked to indicate your preferences for receiving direct marketing communications from LogMe via [email protected] or You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out of receiving the marketing.

Opting out of marketing

You can ask to stop sending you marketing communications at any time by following the opt-out links within any marketing communication sent to you or by contacting us at [email protected].

If you opt out of receiving marketing communications, you will still receive service-related communications that are essential for administrative or customer service purposes for example relating to order confirmations for a product/service warranty registration, appointment reminders, updates to our Terms and Conditions, checking that your contact details are correct.

5. Disclosures of your personal data

We may share your personal data where necessary with the parties set out below for the purposes set out in the table Purposes for which we will use your personal data above.

• Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

7. Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data: see paragraph 8 below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

8. Your legal rights

You have a number of rights under data protection laws in relation to your personal data.

You have the right to:

• Request access to your personal data (commonly known as a "subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request erasure of your personal data in certain circumstances. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
• Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) as the legal basis for that particular use of your data (including carrying out profiling based on our legitimate interests). In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your right to object.
• You also have the absolute right to object any time to the processing of your personal data for direct marketing purposes (see OPTING OUT OF MARKETING in paragraph 4 for details of how to object to receiving direct marketing communications).
• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
• Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in one of the following scenarios:
• If you want us to establish the data's accuracy;
• Where our use of the data is unlawful but you do not want us to erase it;
• Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
• You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
• If you wish to exercise any of the rights set out above, see Contact details (paragraph 9).

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

9. Contact details

If you have any questions about this privacy policy or about the use of your personal data or you want to exercise your privacy rights, please contact us in the following ways:

• Email address: [email protected]
• Telephone number: +961 76 047 600

10. Changes to the privacy policy and your duty to inform us of changes

We keep our privacy policy under regular review.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, for example a new address or email address.

11. Third-party links

This application may include links to third-party applications, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party applications and are not responsible for their privacy statements. When you leave our application, we encourage you to read the privacy policy of every application you visit.

12. Data stored on your device

LogMe stores your projects, log sheets, notes, descriptions, crew names, project images and token balance only on your Device. LogMe does not operate a server for this data and does not receive it, unless You send it to us yourself (for example when You contact support).

13. Device identifier and handover code

When You first open the Application, it creates a random identifier and keeps it in your Device's secure storage (the iOS Keychain or Android Keystore). On iOS this identifier may remain on the Device after the Application is deleted and may be carried to a new Device restored from your Device backup.

The Application uses this identifier only to:

• show your six-character handover code;
• check that a handover, gift, backup or support file was made for your Device;
• remember which of those files were already used on your Device, and which projects have left your Device.

The identifier and handover code are not sent to us, are not used for advertising, and are not used to track You across other apps or websites. Your handover code is shared only when You give it to another person or to us.

14. Files You create and share

When You hand over a project, gift tokens or make a backup, the Application creates a file on your Device. These files can contain project names, log sheets, descriptions, notes, project images, crew names and your handover code.

• You choose where files go. You send them through services such as AirDrop, WhatsApp, Messages, email, iCloud Drive or Files. Those services are operated by third parties under their own privacy policies.
• Files are protected against changes, not against reading. LogMe signs these files so that edited files are rejected, but they are not encrypted. Anyone who obtains a file can read its contents.
• Personal data of others. Log sheets may contain personal data of other people (for example cast and crew names). You are responsible for having the right to record and share that data.
• No control after sharing. Once a file leaves your Device, LogMe cannot delete, recall or control it.

15. Support requests, unlock files and promotions

If You contact us to restore access to a project, to receive tokens, or as part of a Promotion, we may process your email address, your handover code, the names of the projects concerned, and proof of purchase (such as an App Store or Google Play receipt or order number).

We use this data to verify your request, prevent fraud and create a support or promotional file for your Device. The legal bases are performance of a contract with You and our legitimate interest in preventing fraud.

We keep a record of each file we issue (date, handover code, project names and number of tokens) for fraud prevention, accounting and dispute handling, for as long as described in section 7 (Data retention).

16. App Store and Google Play ratings

After some PDF exports, the Application may ask Apple or Google to show their own rating prompt. The prompt is provided by Apple or Google. LogMe does not receive your identity or rating through it. Ratings and reviews are governed by Apple's or Google's terms and privacy policies.

17. Test versions

If You use a pre-release version of the Application (for example through Apple TestFlight), Apple may share crash reports and usage information with us under Apple's TestFlight terms.